Mark Hashemi

Results-driven IT leader with 15+ years of experience in enterprise systems engineering, cloud infrastructure, and IT operations. Proven ability to lead high-performing teams, modernize hybrid environments, and drive automation and security initiatives across Azure, AWS, and on-prem platforms. Skilled in translating business objectives into scalable technology solutions, optimizing multimillion-dollar infrastructure budgets, and ensuring compliance with HIPAA, FedRAMP, and NIST standards. Excellent stakeholder engagement and operational leadership capabilities. 

• Cloud Platforms: Azure (IaaS, DRaaS, ASR), AWS

• Virtualization: VMware, Hyper-V

• Operating Systems: Windows Server (2000–2025), Windows 10/11, Linux (RHEL/Oracle)

• Microsoft Ecosystem: Active Directory, Office 365, Exchange (2013/2016), Intune, MDM, Failover Clustering, DFS, RDS

• Networking: Cisco Routing/Switching, VLANs, DNS, DHCP, VPNs, PKI, Cloudflare (DNS Proxy, WAF), NetScaler, SonicWall

• Security: Identity & Access Mgmt., Cisco Duo MFA, Vulnerability Mgmt. (OpenVAS, Nessus, Qualys), Email Security (Proofpoint), HIPAA/FedRAMP/NIST Compliance

• Monitoring: Datadog, PRTG, AWS CloudWatch, Azure Monitor

• Storage/Backup: Pure Storage, SAN, Veeam, Azure Site Recovery

• Databases: SQL Server, Oracle, MySQL, PostgreSQL, database administration & query writing

• Automation & Scripting: PowerShell, Python, Batch, VB/VB.net, RMM solutions

• Leadership / Business: Team Leadership, Budgeting & Cost Optimization, Vendor Mgmt., IT Project Portfolio Mgmt., Governance & Process Improvement

Senior Systems and Network Engineer | Caperion Solutions, Delray Beach, FL | April 2025 – Current

• Serve as senior escalation point for complex network and cloud infrastructure issues across diverse client environments

• Design and implement secure multi-site VPNs, VLANs, Azure/AWS integrations, and disaster recovery solutions

• Lead automation and scripting efforts (PowerShell, API integrations) to reduce manual tasks and accelerate deployments

• Build and maintain virtualized infrastructures using VMware and Hyper-V

• Deliver technical training and mentoring, driving capability growth across junior engineers

• Maintain high customer satisfaction and communication through detailed documentation and follow-ups

Systems Engineer Lead - Cloud Ops | DSS Inc., North Palm Beach, FL (Remote) | May 2020 – December 2024   

• Led a team of Systems Engineers supporting enterprise cloud and on-premise infrastructure across multiple data centers

• Defined and managed multimillion-dollar infrastructure/cloud budgets; optimized spend through capacity and vendor management

• Partnered with executive leadership (VP/CIO) to align technology strategy with business growth objectives

• Developed and executed a modernization roadmap enabling scalable and secure cloud infrastructure

• Implemented automation and proactive monitoring, reducing incident response time by 30% and achieving 99.9% availability

• Directed complex migration and upgrade projects while enhancing governance and change control practices

• Oversaw vulnerability scanning, penetration testing, and coordinated remediation with internal and external teams

• Conducted regular 1:1s, performance reviews, and training plans to build and retain high-performing talent

Senior Systems Engineer | Twin-Star International, Delray Beach, FL | May 2017 – May 2020

• Led infrastructure modernization initiatives, including Hyper-V to VMware consolidation (reduced physical hosts by >60%)

• Executed Exchange to Office 365 migration and built hybrid Azure/on-prem cloud environments

• Upgraded storage platforms and deployed firewall solutions to enhance performance and security

• Created and delivered multiyear roadmap to transition HQ infrastructure into Azure Cloud

• Provided SQL database administration and reporting support for core business applications

IT Security/Administrator | Minerals Technologies Inc., Bethlehem, PA | September 2015 – February 2017

• Administered Active Directory, Exchange, Oracle EBS, and Hyperion systems

• Managed email security protocols and ensured proper authentication/authorization processes

• Maintained Lotus Notes security integration and performed routine audits and recertification

• Processed access requests, ensuring proper approvals and authentication.    

Solution Provider | Lehigh Geeks LLC, Bethlehem, PA | January 2015 – May 2017

• Delivered managed IT services and security/automation solutions for business and residential clients.  

Systems Administrator | Oz Geeks Group, Sydney, Australia | October 2013 – September 2014

• Managed Active Directory support and implemented backup/DR solutions, firewalls, VPNs, and vulnerability assessments.  

Additional Roles: Systems Administrator | Various Companies | 2005 – 2013

• Supported enterprise systems, implemented automation solutions, and managed virtualization environments.

• Delivered IT consultancy services and home/commercial automation solutions.

• Bachelor of Science in Computer Science

08/2006 - 6/2010  Abu Dhabi University - Abu Dhabi, UAE